Terms of service

Phenumb Copenhagen ApS
Ivar lundgaards vej 23
7500 Holstebro
Phone : +4524289571

Cvr : 41226838

Phenumb copenhagen aps accepts online payments with the following credit card dancard, visa/dancard, visa, mastercard, mobile-off online, visas electron.

Payment will be deducted only from your account when the physical item is submitted or the virtual product is created unless otherwise agreed or specified on your order.

For payment with visas electron and the mastercard debit, which is a payment card, the payment will be reserved in your account in accordance with the terms of your card, until we raise or reject the payment.

All prices on the site include VAT.

The site uses the following currencies to price pricing :
Dandelia Krona (dkk)


You can choose to use viabill when you're shopping with us. information about viabill,

Phenumb copenhagen aps is using a secure payment server that encrypts all information with ssl protocol, which means that your data is safe and cannot be read by other third parties.

Ship and Shipping
The time of delivery for your order is one-three weekdays in the Danfield. Out of the Danparis, within a 1-3 weekdays, they are sent.

Delivery area : all countries within the eu and the euro.

If you regret your purchase (withdraw)
Phenumb copenhagen aps provides a 14-day full refund for items purchased on the site, unless otherwise agreed or specified by your order.

14th day period starts on the day that the order is delivered.

Any return costs you are holding.

The cancellation request must be notified to us no later than 14 after delivery, and be with us within 14 days after we are informed of your use of the withdrawal / undo right.

If you want to make use of your right to withdraw the purchase, send us an email to contact@phenumb.com, in your message, make us aware that you want to use your right of withdrawal.

The condition of the item you have returned
you are responsible for the state of the product and for the reduced value of the goods caused by handling other than what is necessary to determine the nature, characteristics and function of the goods.

This means that you have to try the item in the same way as if you were acting in a physical store.

If the item is tested / used in addition to what is described above, it is considered to be used and reduced value. This means that when the purchase is being canceled, you will receive a smaller part or none of the purchase amount. It is up to Phenumb Copenhagen ApS to assess the state of the product.

There are 2 years of warranty on products under Danish sales legislation. This guarantee applies to all software, material, and manufacture errors.

Inventory related to errors and deficiencies must be reported to Phenumb Copenhagen ApS in a reasonable period of time after receipt of the goods. We look at months as a reasonable amount of time unless otherwise agreed. We are reimbursed for reasonable shipping costs.

The complaint shall waiving the guarantee if the goods are handled incorrectly or unusually.

Phenumb Copenhagen ApS covers return costs to a reasonable extent.

On return, please contact us at :

Phenumb Copenhagen ApS
Ivar lundgaards vej 23
7500 Holstebro
Phone : +4524289571

Warranties shall not be accepted where they are sent with the cash-on delivery system.

Retryance Form
This form will be completed and returned only if the undo claim is invoked.

To [ insert the name, physical address and where appropriate, fax number and e-mail address of the trader must be inserted into the business operator ' s own ] :
I hereby inform you that I / we (*) wish to exercise the right of withdrawal in connection with my / our (*) purchase agreement for the following products (*) / delivery of the following services (*)
ordered it (*) / received it (*)
consumer name (consumer names)
Consumer address of the consumer (consumer address),
signature of the consumer (consumer signatures) (only if the contents of the form are communicated on paper),