Ivar Lundgaard's road 23
7500 Holstebro.
Telephone: +45 72197300

CVR: 18962004.

Phenumb Copenhagen ApS accepts online payments with the following credit card Dankort, Visa / Dankort, Visa, Mastercard, MobilePay online, Visa Electron.

Payment will only be deducted from your account when the physical product is shipped or the virtual product is created unless otherwise agreed or indicated on your order.

When paying with Visa Electron and MasterCard -Deb, which is a payment card, payment will be reserved in your account in accordance with the terms of your card until we raise or reject the payment.

All prices on site include VAT.

The site uses the following currencies for pricing:
Denmark - Crowns (DKK)


You can choose to use Viabill when you shop with us. Information about VIABILL

PHENUMB Copenhagen ApS uses a secure payment server that encrypts all information with SSL protocol, which means that your data is safe and cannot be read by other third parties.

Delivery and shipping
The delivery time of your order is 1-3 business days in Denmark. Outside Denmark is shipped within 1-3 business days.

Delivery area: All countries within the EU and the EEA.

If you regret your purchase (withdrawal)
Phenumben Copenhagen ApS offers 14 days full refund for goods purchased on the site unless otherwise agreed or indicated in your order.

14 days period starts the day the order is delivered.

Any return cost you even discourage.

The request for cancellation must be notified to us by 14 after delivery, and be with us no later than 14 days after we are informed of your use of the withdrawal / cancellation right.

If you want to make use of your right to withdraw the purchase, send us an e-mail to In your message, clearly aware that you will use your right of withdrawal.

The state of the item you have returned
You are responsible for the state of the product and for the reduced value of the goods caused by handling the other than what is necessary to determine the nature, characteristics and function of the product.

This means you have to try the item in the same way as if you acted in a physical store.

If the item has been tested / used in addition to what is described above, it is considered used and of reduced value. This means that when the purchase is canceled, you will receive a smaller part or none of the purchase amount refunded. It is up to Phenumben Copenhagen ApS to assess the state of the product.

There are 2 years warranty on products according to Danish sales legislation. The warranty applies to all software, material and manufacture errors.

Complaints regarding errors and defects must be reported to PHENUMB COPENHAGEN APS In reasonable time after the goods are received. We consider a maximum of months as a reasonable time, unless otherwise agreed. We will refund reasonable shipping costs.

The complaint waives the warranty if the goods are handled incorrectly or unusual.

PHENUMB COPENHAGEN APS covering return costs reasonably.

When returning, please contact us at:

Ivar Lundgaard's road 23
7500 Holstebro.
Telephone: +45 72197300

Warranty Calads are not accepted if they are sent by Cash-on-Delivery System.

Withdrawal form
This form is completed and returned only if the right of withdrawal is invoked.

To [paste the trader's name, physical address and, where applicable, fax number and e-mail address of the trader himself]:
I / VI (*) hereby announces that I / VI (*) want to exercise the right of withdrawal in connection with my / our (*) Purchase Agreement for the following goods (*) / delivery of the following services (*)
ordered it (*) / received it (*)
Consumer Name (Consumer Names)
Address of consumer (consumer address)
The consumer's signature (consumer's signatures) (only if the content of the form is communicated on paper)